Shipping and Tracking
Order Processing Timeframe
All orders for “In-Stock Products” will ship out within 1-4 Business Days. We offer Quick Processing (options which expedite your order handling and overall delivery time), however you must submit your request on our contact us page. Additional fees may apply.
If your Order contains a “Custom Product”, the entirety of your order processing time will be approximately 2 – 3 weeks. Expedited processing options are not available for “Custom Products”. Prior to checking out, please review your order and be aware that by placing this order you understand and accept the extended 2 – 3 weeks processing time.
Order Processing Options
- IN-STOCK – Ships within 1 - 4 Business Days (No Additional Charge)
- CUSTOM – Ships within 2 - 3 Weeks (No Additional Charge)
Shipping time (which is not the same as the processing time)
It takes about a week for standard shipping (5-8 business days). You can reduce this time by paying for faster shipping such as 3-4 business days.
Just remember the shipping time is in addition to the processing time. You need to add together both the production time and the shipping time to get a time estimate for your order.
The shipping time and processing time are estimated and Graduationcapandgown.com does not guarantee the delivery by a specific date or time.
Out of Stock
If any item(s) become out of stock after an order is placed, one of our customer service representatives will contact you via telephone or email and inform of available options in an effort to remedy any issues. We will ask whether you would like to proceed with your order or make changes to your order. Product substitutions are available upon request. Out of stock items will typically be placed on Back Order and extended processing times may apply.
Delivery times may vary
The Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. As this is an estimate only Graduationcapandgown.com cannot refund shipping charges for shipments arriving past the estimated delivery date. We will do our best to make sure you receive your order on time. We advise you to give us a call if you need your order before a specific date and we will try to meet the date.
To obtain a shipping rates please add your products to checkout to see shipping rates to your destination.
Track your order
Once your order shipped, you will receive an email with the tracking number. Please allow us 1-2 days to update the tracking number.